Shipping Policy

 

Shipping Policy

Order Processing All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Delivery Times Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing. Some remote areas may experience slightly longer delivery times.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Delays While we work hard to ensure timely delivery, occasional delays may occur due to customs processing, high shipping volumes, weather, or other factors outside our control. We appreciate your patience and are always here to help if you have questions about your order status.

International Orders International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Undeliverable Packages If a package is returned to us due to an incorrect address or failure to collect from a delivery point, we will reach out to arrange reshipment. Additional shipping fees may apply.

Questions? If you have any questions about your order or shipping, feel free to contact us at [your support email] — we're happy to help.